Smile Machine

Privacy policy

Last updated: 16 October 2026

Who we are

Smile Machine is made and operated by Nks, with secure web technology. For any privacy question, use our contact page.

What we collect

  • Forms: your name, email, country and message.
  • Subscribers: email, phone and payment status. Card details stay with Stripe; we never see them.
  • Your booking: the occasion you choose and your recorded voice message or written message. Your message is deleted as soon as it has been played on the call.
  • The person we call: name, phone number, call time and short call summaries.

On the call, the AI tells the person the first name you gave when paying, so they know who sent it.

Why

To make the calls in the tone you chose, play your message, update and alert the family, take payments and reply to you. Health details mentioned in calls are only used with the called person's consent. The person who booked receives a short summary and a written copy of each conversation. The person on the call is told this at the start and can ask to keep the chat private; then only a short summary is shared.

How long we keep it

Call transcripts for 90 days. Account data until 30 days after you cancel. Payment records as long as tax law requires.

No selling

We never sell your data. Only if you press “Accept” in the cookie banner, we use Google Ads cookies to measure whether our ads work. If you decline, no advertising cookies are set. You can change your choice by clearing this site’s data in your browser.